generate and evolve into focused communities of practice with shared understanding and a philosophy of continuous improvement

(Sims & Jones, 2003 , p. 18) 

Three-Phase Design is configured to elicit learning content through a three-step process of developing functionality, evaluating, elaborating, and enhancing and maintaining materials, rather than the more traditional systems approach of analyze, design, develop, implement, evaluate. The approach also aims to align the "three essential competency sets" for courseware development – course design, subject matter exposition, and content production – in an integrated fashion rather than as a set of uncoordinated activities.

Rather than process driving development, it is the context of the educational components which determine the members of development teams in a targeted and effective manner. Ideally, these teams would remain for the duration of the project, potentially over a number of semesters.

(Sims, 2008 p.3)

To achieve this goal, 3PD specifies a series of "baselines" (2008 p.4) that align with implementation iterations – the first focusing on building functional and essential course components, the second on enhancement or interactivity, and the third to ongoing maintenance of the courseware (see Figure 1). These three phases of development integrate systems-based methodological approaches to content development, scaffolding of contributors, and quality assurance.

Figure 1: Three-Phase Design & Scaffolding (after Sims & Jones, 2003)
[Click to enlarge]

According to Sims and Jones, Phase 1 is a predelivery mode, which involves the gathering and preparation of web-based teaching resources, learning channel, specifying assessment-based outcomes, preferred teaching modality, and learning/learner activities designed to attain the prescribed outcomes. Three-phase Design enables a teacher with minimal experience in Web-based  training and learning environments to access "functional learning structures" (Sims, 2008 p.4) and in-team expertise from the Developers and the Educational Designers in the group.

Phase 2 (Enhancement) is the delivery stage in 3PD. The asynchronisity of digital network supported learning, and the object-oriented nature of e-learning is such that modifications can be implemented in courseware on an ongoing basis (for example to take account of new learning materials or new knowledge) to enhance the student’s ability to achieve the learning objectives. The second phase can be in this way to take place during course delivery, with Kirkpatrick Level 1 and Level 2-style feedback from both instructors and learners being used to modify and/or enhance delivery either continuously. or in a staged manner. For example modifications may be implemented before the beginning of each new semester, based upon the reactions of learners who took the course during the previous semester.

The third stage of 3PD – the maintenance phase – occurs during the "main sequence" (to borrow a term form astronomy) of the course lifecycle. In time, a course will attain a stable state where the teaching strategies and learning activities are working effectively, it’s materials are up-to-date, and the course is taken by sufficient number of learners to make delivery and maintenance cost-effective for the host institution.

Sims (2008) considers that:

The implications of applying the 3PD model is that the original functional system will always be subject to change, and that development environments need to schedule resources for the life-time of that course. The continual process of gathering and incorporating evaluation data caters for the sustainability of the course.

(p.6)

Phase 3 provides an opportunity for a rigorous quality assurance process to be undertaken, and for stakeholders in the course development project to consolidate the instructional design and collaborative skills acquired during the 3PD process: ideally these skills are then applied to the development of a new learning program, where they continue to be refined, with remediation taking place as necessary.
___________

References:

Sims, R. (2006). Beyond instructional design: Making learning design a reality.Journal of Learning Design, 1(2), 1-7. Internet: Available from: http://www.jld.qut.edu.au/ Accessed 3 June 2009.

Sims, R., & Jones, D. (2002). Continuous Improvement Through Shared Understanding: Reconceptualising Instructional Design for Online Learning. Proceedings of the 2002 ascilite conference: winds of change in the sea of learning: charting the course of digital education. Internet: Available from: http://www.ascilite.org.au/conferences/auckland02/proceedings/papers/162.pdf Accessed 3 June 2009

Sims, R., & Jones, D. (2003). Where practice informs theory: Reshaping instructional design for academic communities of practice in online teaching and learning. Information Technology, Education and Society, 4(1), 3-20.

Sims, R. (2008). From three-phase to proactive learning design: Creating effective online teaching and learning environments, in J. Willis (Ed), Constructivist Instructional Design (C-ID): Foundations, Models, and Practical Examples.

Sims, R. Analysis of Three Instructional Design Models. Internet: Available from: http://www.de-research.com/PhDFinalPapers/CT_3IDModels.pdf Accessed 1 June 2009

–

1. Providing complex learning environments that incorporate authentic activity. Constructivists argue that learners should learn to solve the types of complex problem they will face in real life. Learning how to do this is difficult unless complex and authentic learning environments are available to the learners.
2. Providing for social negotiation as an integral part of learning. Bruner (1986) explains that learning is a cultural interchange between group members. Collaboration creates an opportunity for learners to share their understandings with others and to have others do the same with them. This provides multiple perspectives to each learner, and this negotiation process between peers should lead to enhanced understanding.
3. Support multiple perspectives and the use of multiple modes of representation. Because learning skills, behaviors and knowledge can be diverse and complex, constructivists believe that to achieve complete understanding the learner must examine the material from multiple perspectives. If they are not supported in this endeavor, the learner will achieve only a partial understanding of the material. Multiple modes of representation allow the learner to view the same content through different sensory modes.
4. Nurture reflexivity. Duffy and Cunningham (1996) characterize reflexivity as “the ability of students to be aware of their own role in the knowledge construction process.” (p.172). It could also be described as the learner taking ownership of their own thinking and learning processes. Driscoll (1994) assets that reflexivity and by extension critical thinking are central attributes in the constructivist methodology, as it enables learners to understand how and why cognition creates meaning. This enables learners to attain goals such as reasoning, understanding multiple perspectives, and expressing and defending their own beliefs.
5. The last condition Driscoll describes is to “emphasize student-centred instruction.” Bruner (1966) calls this “discovery learning”. By obtaining knowledge by themselves, learners select and transform information, construct knowledge, and make decisions in the context of a cognitive structure that provides meaning and organization to experiences and allows the individual to “go beyond the information given”. Students are actively engaged in determining what and how they will study or gain understanding.

These principles and conditions position the constructivist approach to learning as an appropriate orientation for learning sans frontiers; using technologies like the Internet, websites and virtual learning environments, applying collaborative learning, problem-based learning and goal-based mechanisms, making Open Source Software and Course- and Content Management Systems accessible to learners, and using e-learning applications like online conferencing and collaboration tools could be the foundation for these multiple constructivist conditions for learning. (Duffy & Cunningham 1996, Driscoll 1994, Schank 1994)

These characteristics provide an appropriate framework for knowledge workers to learn (and for the learning intervention), given that their ongoing development is based in the context of already-established cognitive schemata (from the learners’ perspective), the knowledge and skills are applied to solve real-world problems, and their expertise (behaviors) are typically used in collaboration with their peers to enhance the performance of organizations.

___________

References:

Bruner, J. S. (1986). Actual minds, possible worlds. Cambridge, Mass: Harvard University Press.

Driscoll, M. P. (1994). Psychology of learning for instruction. Boston, MA. Allyn & Bacon.

Duffy, T. M. & Cunningham, D. J. (1996) Constructivism: Implications for the design and delivery of instruction. IN: Jonassen D. H. (Ed) Handbook of Research for Educational Communications and Technology (pp.170- 198). New York: Simon & Shuster Macmillan.

Schank, R. (1994) Active Learning Through Multimedia, IEEE Multimedia, 1(1), pp.69-78.

–

In a similar vein, I’ve just received a nice e-mail from Fiona King at College@Home about a similar list of tools.

I’ll let herself explain:

I realize this is out of the blue, but we just posted an article, “100 Helpful Web Tools for Every Kind of Learner.” I thought I’d bring it to your attention in case you think your readers would find it interesting.

If you follow the link to the web page, you’ll see that Fiona has arranged the tools according to VAK learning style and by tool type:

• Visual Learners
• Mind Mapping
• Charting and Diagrams
• Videos and Photos
• Auditory Learners
• Podcasts
• Presentation Tools
• Audio Tools
• Text Readers
• Audio Books
• Kinaesthetic Learners
• Note Taking Tools
• Bookmarking
• Interaction
• Collaboration

I have to state at this point that in my view I would question the effectiveness of the VAK-type learning style approach – see Coffield’s article Learning styles and pedagogy in post-16 learning (link below) evidence for further information, but as a set of sensory categories for Fiona’s purpose, they work just fine.

I think that even for those among us who would be familiar with a lot of the tools here (many of the “usual suspects” are on the list), there will be one or two new tools, and even useful new information about old favourites; did you know that Adobe Acrobat 8 has a text-to-speech reader, for example?

Me neither.

But I do now.

_____________

Links:

100 Helpful Web Tools for Every Kind of Learner

_____________

References:

Coffield, F., Moseley, D., Hall, E., Ecclestone, K. (2004). Learning styles and pedagogy in post-16 learning. A systematic and critical review [Internet] Available from: http://www.lsda.org.uk/files/PDF/1543.pdf Accessed 12 June 2008

–

In a similar vein, I’ve just received a nice e-mail from Fiona King at College@Home about a similar list of tools.

I’ll let herself explain:

I realize this is out of the blue, but we just posted an article, “100 Helpful Web Tools for Every Kind of Learner.” I thought I’d bring it to your attention in case you think your readers would find it interesting.

If you follow the link to the web page, you’ll see that Fiona has arranged the tools according to VAK learning style and by tool type:

• Visual Learners
• Mind Mapping
• Charting and Diagrams
• Videos and Photos
• Auditory Learners
• Podcasts
• Presentation Tools
• Audio Tools
• Text Readers
• Audio Books
• Kinaesthetic Learners
• Note Taking Tools
• Bookmarking
• Interaction
• Collaboration

I have to state at this point that in my view I would question the effectiveness of the VAK-type learning style approach – see Coffield’s article Learning styles and pedagogy in post-16 learning (link below) evidence for further information, but as a set of sensory categories for Fiona’s purpose, they work just fine.

I think that even for those among us who would be familiar with a lot of the tools here (many of the “usual suspects” are on the list), there will be one or two new tools, and even useful new information about old favourites; did you know that Adobe Acrobat 8 has a text-to-speech reader, for example?

Me neither.

But I do now.

_____________

Links:

100 Helpful Web Tools for Every Kind of Learner

_____________

References:

Coffield, F., Moseley, D., Hall, E., Ecclestone, K. (2004). Learning styles and pedagogy in post-16 learning. A systematic and critical review [Internet] Available from: http://www.lsda.org.uk/files/PDF/1543.pdf Accessed 12 June 2008

–

Bruner’s 1966 text Toward a Theory of Instruction described the key principles of constructivism (p.225):

Table 1 Principles of constructivism

Extending from these basic constructivist principles as well as from the work of other key figures in the constructivist school, Driscoll (1994) outlines five conditions for learning (p.382-3). Very much like the multiple approaches and interpretations that exist in constructivism, a number of conditions must be met for the approach to be implemented. It is useful to elaborate briefly on these conditions, as they are relevant to the learning approach discussed in the rest of this part of the blog.

1. Providing complex learning environments that incorporate authentic activity. Constructivists argue that learners should learn to solve the types of complex problem they will face in real life. Learning how to do this is difficult unless complex and authentic learning environments are available to the learners.
2. Providing for social negotiation as an integral part of learning. Bruner (1986) explains that learning is a cultural interchange between group members. Collaboration creates an opportunity for learners to share their understandings with others and to have others do the same with them. This provides multiple perspectives to each learner, and this negotiation process between peers should lead to enhanced understanding.
3. Support multiple perspectives and the use of multiple modes of representation. Because learning skills, behaviours and knowledge can be diverse and complex, constructivists believe that to achieve complete understanding the learner must examine the material from multiple perspectives. If they are not supported in this endeavour, the learner will achieve only a partial understanding of the material. Multiple modes of representation allow the learner to view the same content through different sensory modes.
4. Nurture reflexivity. Duffy and Cunningham (1996) characterise reflexivity as “the ability of students to be aware of their own role in the knowledge construction process.” (p.172). It could also be described as the learner taking ownership of their own thinking and learning processes. Driscoll (1994) assets that reflexivity and by extension critical thinking are central attributes in the constructivist methodology, as it enables learners to understand how and why cognition creates meaning. This enables learners to attain goals such as reasoning, understanding multiple perspectives, and expressing and defending their own beliefs.
5. The last condition Driscoll describes is to “emphasise student-centred instruction.” Bruner (1966) calls this “discovery learning”. By obtaining knowledge by themselves, learners select and transform information, construct knowledge, and make decisions in the context of a cognitive structure that provides meaning and organisation to experiences and allows the individual to “go beyond the information given”. Students are actively engaged in determining what and how they will study or gain understanding.

These principles and conditions position the constructivist approach to learning as an appropriate orientation for learning sans frontiers; using technologies like the Internet, websites and virtual learning environments, applying collaborative learning, problem-based learning and goal-based mechanisms, making Open Source Software and Course- and Content Management Systems accessible to learners, and using e-learning applications like online conferencing and collaboration tools could be the foundation for these multiple constructivist conditions for learning. (Duffy & Jonassen 1992, Driscoll 1994; Schank 1994)

These characteristics provide an appropriate framework for knowledge workers to learn (and for the learning intervention), given that their ongoing development is based in the context of already-established cognitive schemata (from the learners’ perspective), the knowledge and skills are applied to solve real-world problems, and their expertise (behaviours) are typically used in collaboration with their peers to enhance the performance of organisations.

___________________

References:

Bruner, J. S. (1966) Toward a Theory of Instruction. Cambridge, MA: Harvard University Press.

Bruner, J. S. (1986). Actual minds, possible worlds. Cambridge, Mass: Harvard University Press.

Driscoll, M. P. (1994). Psychology of learning for instruction. Boston, MA. Allyn & Bacon.

Duffy, T. M. & Cunningham, D. J. (1996) Constructivism: Implications for the design and delivery of instruction. IN: Jonassen D. H. (Ed) Handbook of Research for Educational Communications and Technology (pp.170- 198). New York: Simon & Shuster Macmillan.

Schank, R. (1994) Active Learning Through Multimedia, IEEE Multimedia, 1(1), pp.69-78.

For no reason other than the relevance of his writing to the art of instructional design, content development and writing for an audience, I have decided to post some extracts from George Orwell’s essay on Politics and the English Language:

–

“MOST people who bother with the matter at all would admit that the English language is in a bad way, but it is generally assumed that we cannot by conscious action do anything about it. Our civilization is decadent, and our language—so the argument runs—must inevitably share in the general collapse. It follows that any struggle against the abuse of language is a sentimental archaism, like preferring candles to electric light or hansom cabs to aeroplanes. Underneath this lies the half-conscious belief that language is a natural growth and not an instrument which we shape for our own purposes.

…here are five specimens of the English language as it is now habitually written.
These five passages have not been picked out because they are especially bad—I could have quoted far worse if I had chosen—but because they illustrate various of the mental vices from which we now suffer. They are a little below the average, but are fairly representative samples. I number them so that I can refer back to them when necessary:

(1) I am not, indeed, sure whether it is not true to say that the Milton who once seemed not unlike a seventeenth-century Shelley had not become, out of an experience ever more bitter in each year, more alien (sic) to the founder of that Jesuit sect which nothing could induce him to tolerate.

(2) Above all, we cannot play ducks and drakes with a native battery of idioms which prescribes such egregious collocations of vocables as the Basic put up with or tolerate or put at a loss or bewilder.

(3) On the one side we have the free personality; by definition it is not neurotic, for it has neither conflict nor dream. Its desires, such as they are, are transparent, for they are just what institutional approval keeps in the forefront of consciousness; another institutional pattern would alter their number and intensity; there is little in them that is natural, irreducible, or culturally dangerous. But on the other side, the social bond itself is nothing but the mutual reflection of these self-secure integrities. Recall the definition of love. Is not this the very picture of a small academic? Where is there a place in this hall of mirrors for either personality or fraternity?

(4) All the “best people” from the gentlemen’s clubs, and all the frantic fascist captains, united in common hatred of Socialism and bestial horror of the rising tide of the mass revolutionary movement, have turned to acts of provocation, to foul incendiarism, to medieval legends of poisoned wells, to legalize their own destruction of proletarian organizations, and rouse the agitated petty-bourgeoisie to chauvinistic fervor on behalf of the fight against the revolutionary way out of the crisis.

(5) If a new spirit is to be infused into this old country, there is one thorny and contentious reform which must be tackled, and that is the humanization and galvanization of the B.B.C. Timidity here will bespeak canker and atrophy of the soul. The heart of Britain may be sound and of strong beat, for instance, but the British lion’s roar at present is like that of Bottom in Shakespeare’s Midsummer Night’s Dream—as gentle as any sucking dove. A virile new Britain cannot continue indefinitely to be traduced in the eyes, or rather ears, of the world by the effete languors of Langham Place, brazenly masquerading as “standard English.” When the Voice of Britain is heard at nine o’clock, better far and infinitely less ludicrous to hear aitches honestly dropped than the present priggish, inflated, inhibited, school-ma’am-ish arch braying of blameless bashful mewing maidens.

Now that I have made this catalogue of swindles and perversions, let me give another example of the kind of writing that they lead to. This time it must of its nature be an imaginary one. I am going to translate a passage of good English into modern English of the worst sort. Here is a well-known verse from Ecclesiastes:

I returned, and saw under the sun, that the race is not to the swift, nor the battle to the strong, neither yet bread to the wise, nor yet riches to men of understanding, nor yet favor to men of skill; but time and chance happeneth to them all.

Here it is in modern English:

Objective consideration of contemporary phenomena compels the conclusion that success or failure in competitive activities exhibits no tendency to be commensurate with innate capacity, but that a considerable element of the unpredictable must invariably be taken into account.

In prose, the worst thing one can do with words is to surrender them. When you think of a concrete object, you think wordlessly, and then, if you want to describe the thing you have been visualizing, you probably hunt about till you find the exact words that seem to fit it. When you think of something abstract you are more inclined to use words from the start, and unless you make a conscious effort to prevent it, the existing dialect will come rushing in and do the job for you, at the expense of blurring or even changing your meaning. Probably it is better to put off using words as long as possible and get one’s meaning as clear as one can through pictures or sensations. Afterwards one can choose—not simply accept—the phrases that will best cover the meaning, and then switch round and decide what impressions one’s words are likely to make on another person. This last effort of the mind cuts out all stale or mixed images, all prefabricated phrases, needless repetitions, and humbug and vagueness generally. But one can often be in doubt about the effect of a word or a phrase, and one needs rules that one can rely on when instinct fails. I think the following rules will cover most cases:

1. Never use a metaphor, simile or other figure of speech which you are used to seeing in print.
2. Never use a long word where a short one will do.
3. If it is possible to cut a word out, always cut it out.
4. Never use the passive where you can use the active.
5. Never use a foreign phrase, a scientific word or a jargon word if you can think of an everyday English equivalent.
6. Break any of these rules sooner than say anything barbarous.

These rules sound elementary, and so they are, but they demand a deep change of attitude in anyone who has grown used to writing in the style now fashionable. One could keep all of them and still write bad English, but one could not write the kind of stuff that I quoted in these five specimens at the beginning of this article.

One cannot change this all in a moment, but one can at least change one’s own habits, and from time to time one can even, if one jeers loudly enough, send some worn-out and useless phrase—some jackboot, Achilles’ heel, hotbed, melting pot, acid test, veritable inferno or other lump of verbal refuse—into the dustbin where it belongs.”

–

For no reason other than the relevance of his writing to the art of instructional design, content development and writing for an audience, I have decided to post some extracts from George Orwell’s essay on Politics and the English Language:

–

“MOST people who bother with the matter at all would admit that the English language is in a bad way, but it is generally assumed that we cannot by conscious action do anything about it. Our civilization is decadent, and our language—so the argument runs—must inevitably share in the general collapse. It follows that any struggle against the abuse of language is a sentimental archaism, like preferring candles to electric light or hansom cabs to aeroplanes. Underneath this lies the half-conscious belief that language is a natural growth and not an instrument which we shape for our own purposes.

…here are five specimens of the English language as it is now habitually written.
These five passages have not been picked out because they are especially bad—I could have quoted far worse if I had chosen—but because they illustrate various of the mental vices from which we now suffer. They are a little below the average, but are fairly representative samples. I number them so that I can refer back to them when necessary:

(1) I am not, indeed, sure whether it is not true to say that the Milton who once seemed not unlike a seventeenth-century Shelley had not become, out of an experience ever more bitter in each year, more alien (sic) to the founder of that Jesuit sect which nothing could induce him to tolerate.

(2) Above all, we cannot play ducks and drakes with a native battery of idioms which prescribes such egregious collocations of vocables as the Basic put up with or tolerate or put at a loss or bewilder.

(3) On the one side we have the free personality; by definition it is not neurotic, for it has neither conflict nor dream. Its desires, such as they are, are transparent, for they are just what institutional approval keeps in the forefront of consciousness; another institutional pattern would alter their number and intensity; there is little in them that is natural, irreducible, or culturally dangerous. But on the other side, the social bond itself is nothing but the mutual reflection of these self-secure integrities. Recall the definition of love. Is not this the very picture of a small academic? Where is there a place in this hall of mirrors for either personality or fraternity?

(4) All the “best people” from the gentlemen’s clubs, and all the frantic fascist captains, united in common hatred of Socialism and bestial horror of the rising tide of the mass revolutionary movement, have turned to acts of provocation, to foul incendiarism, to medieval legends of poisoned wells, to legalize their own destruction of proletarian organizations, and rouse the agitated petty-bourgeoisie to chauvinistic fervor on behalf of the fight against the revolutionary way out of the crisis.

(5) If a new spirit is to be infused into this old country, there is one thorny and contentious reform which must be tackled, and that is the humanization and galvanization of the B.B.C. Timidity here will bespeak canker and atrophy of the soul. The heart of Britain may be sound and of strong beat, for instance, but the British lion’s roar at present is like that of Bottom in Shakespeare’s Midsummer Night’s Dream—as gentle as any sucking dove. A virile new Britain cannot continue indefinitely to be traduced in the eyes, or rather ears, of the world by the effete languors of Langham Place, brazenly masquerading as “standard English.” When the Voice of Britain is heard at nine o’clock, better far and infinitely less ludicrous to hear aitches honestly dropped than the present priggish, inflated, inhibited, school-ma’am-ish arch braying of blameless bashful mewing maidens.

Now that I have made this catalogue of swindles and perversions, let me give another example of the kind of writing that they lead to. This time it must of its nature be an imaginary one. I am going to translate a passage of good English into modern English of the worst sort. Here is a well-known verse from Ecclesiastes:

I returned, and saw under the sun, that the race is not to the swift, nor the battle to the strong, neither yet bread to the wise, nor yet riches to men of understanding, nor yet favor to men of skill; but time and chance happeneth to them all.

Here it is in modern English:

Objective consideration of contemporary phenomena compels the conclusion that success or failure in competitive activities exhibits no tendency to be commensurate with innate capacity, but that a considerable element of the unpredictable must invariably be taken into account.

In prose, the worst thing one can do with words is to surrender them. When you think of a concrete object, you think wordlessly, and then, if you want to describe the thing you have been visualizing, you probably hunt about till you find the exact words that seem to fit it. When you think of something abstract you are more inclined to use words from the start, and unless you make a conscious effort to prevent it, the existing dialect will come rushing in and do the job for you, at the expense of blurring or even changing your meaning. Probably it is better to put off using words as long as possible and get one’s meaning as clear as one can through pictures or sensations. Afterwards one can choose—not simply accept—the phrases that will best cover the meaning, and then switch round and decide what impressions one’s words are likely to make on another person. This last effort of the mind cuts out all stale or mixed images, all prefabricated phrases, needless repetitions, and humbug and vagueness generally. But one can often be in doubt about the effect of a word or a phrase, and one needs rules that one can rely on when instinct fails. I think the following rules will cover most cases:

1. Never use a metaphor, simile or other figure of speech which you are used to seeing in print.
2. Never use a long word where a short one will do.
3. If it is possible to cut a word out, always cut it out.
4. Never use the passive where you can use the active.
5. Never use a foreign phrase, a scientific word or a jargon word if you can think of an everyday English equivalent.
6. Break any of these rules sooner than say anything barbarous.

These rules sound elementary, and so they are, but they demand a deep change of attitude in anyone who has grown used to writing in the style now fashionable. One could keep all of them and still write bad English, but one could not write the kind of stuff that I quoted in these five specimens at the beginning of this article.

One cannot change this all in a moment, but one can at least change one’s own habits, and from time to time one can even, if one jeers loudly enough, send some worn-out and useless phrase—some jackboot, Achilles’ heel, hotbed, melting pot, acid test, veritable inferno or other lump of verbal refuse—into the dustbin where it belongs.”

–

I have developed the Information Sessions according to well-established learner-centric instructional principles. Specifically, they use a Constructivist theoretical model and a fusion of the ARCS Model and a Systems Design approach to the instructional design of content. A modality of Gagné’s Assumption is used as the basis for the Information Session structure, and the actual presentation format adheres to Gagné’s Events of Instruction (1-5, 7). Content is developed according Rapid eLearning principles. Information Session presenters are guided by the production team through the content creation process.

Table 1 Information Sessions High-level Typology

An important aspect of Information Sessions is the simultaneous use of face-to-face presentation with synchronous Web delivery, as well as post-event asynchronous distribution of content via the Web and on DVD-ROM, ensuring the widest-possible distribution of content and ensuring just-in-time access to knowledge and domain expertise across an organisation.