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	<title>E-learning Curve Blog at Edublogs &#187; informal learning</title>
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	<link>http://elearningcurve.edublogs.org</link>
	<description>E-learning Curve Blog is Michael Hanley&#039;s elearning blog about skills, knowledge, and organizational development using web-based training and technology in education</description>
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		<title>Producing Podcasts: Some Considerations for Content Creators</title>
		<link>http://elearningcurve.edublogs.org/2009/07/30/737/</link>
		<comments>http://elearningcurve.edublogs.org/2009/07/30/737/#comments</comments>
		<pubDate>Thu, 30 Jul 2009 16:49:06 +0000</pubDate>
		<dc:creator>Michael Hanley</dc:creator>
				<category><![CDATA[audio editor]]></category>
		<category><![CDATA[authoring tools]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[content authoring]]></category>
		<category><![CDATA[content delivery]]></category>
		<category><![CDATA[content development]]></category>
		<category><![CDATA[content production]]></category>
		<category><![CDATA[content types]]></category>
		<category><![CDATA[informal learning]]></category>
		<category><![CDATA[podcasts]]></category>
		<category><![CDATA[educational media]]></category>
		<category><![CDATA[open university]]></category>
		<category><![CDATA[podcast]]></category>
		<category><![CDATA[radio]]></category>
		<category><![CDATA[technology in education]]></category>

		<guid isPermaLink="false">http://elearningcurve.edublogs.org/?p=737</guid>
		<description><![CDATA[Podcasts - like blogs - develop a distinctive 'personality' according to the characteristics of the source material, the type of audience that material is aimed at.]]></description>
			<content:encoded><![CDATA[<p>First of all, a (longish) pre-amble&#8230;</p>
<p>Anthony Bates, author of <em>Technology, e-learning and distance education</em> (2005) states that audio (via radio broadcast) has been used in education for over seventy years. Examples of its uses include school broadcasting, informal general education, social action programming, and adult basic education and literacy (p.117).</p>
<p>Since its inception in 1969, the British <a href="http://www.open2.net/" target="_blank">Open University</a> supplied about one-fifth of its output via radio programming. Typically it such programming centered around:</p>
<p>Discussions of course material or issues covered in printed materials</p>
<ul>
<li>Alternative viewpoints to those contained in the printed materials (i.e. guest speakers interpreting a text)</li>
<li>Source materials for analysis (i.e. children&#8217;s speech patterns)</li>
<li>&#8216;Performance&#8217; pieces, including poetry readings, dramatizations of literature, musical performances</li>
</ul>
<p>There are of course drawbacks to delivering content via radio broadcast or via analog tape. <a href="http://michaelhanley.ie/elearningcurve/wp-content/uploads/2009/07/tape_recorder.jpg"><img style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 4px 0px 0px; border-left: 0px; border-bottom: 0px" title="tape_recorder" src="http://michaelhanley.ie/elearningcurve/wp-content/uploads/2009/07/tape_recorder_thumb.jpg" border="0" alt="tape_recorder" width="244" height="182" align="left" /></a>Radio broadcasts are wholly dependent on the broadcaster&#8217;s schedule, and minority  programming is usually relegated to inconvenient &#8220;graveyard slots&#8221; &#8211; the learner has no  flexibility around the schedule. Similarly, broadcasted material happens in real-time &#8211; the learner has no facility to &#8216;rewind and play back&#8217; a presentation if they miss a point, unless they tape the program &#8216;off the air&#8217; (if you&#8217;re old enough to remember, you&#8217;ll recall that this could be a messy business).</p>
<p>Cassette tapes had their problems too: analog recordings deteriorate with use and over time, tapes cassettes have many moving parts, the actual magnetic tape can break and become degaussed, and if you have a lot of them, they&#8217;re bulky to store. <a href="http://michaelhanley.ie/elearningcurve/wp-content/uploads/2009/07/crt_monitor.jpg"><img style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 0px 0px 4px; border-left: 0px; border-bottom: 0px" title="crt_monitor" src="http://michaelhanley.ie/elearningcurve/wp-content/uploads/2009/07/crt_monitor_thumb.jpg" border="0" alt="crt_monitor" width="244" height="157" align="right" /></a></p>
<p>The introduction of CD-ROMs in the late 1980&#8217;s mitigated most of these issues, and in a sense  were the hardware breakthrough that presaged the beginnings of e-learning as we know it today. However, CD-based materials were expensive to produce, many pre-Pentium and PowerPC processors couldn&#8217;t handle the multimedia requirements needed to view and listen to the material delivered via  this medium (800&#215;600 CRT monitor, anyone?).</p>
<p>It was the emergence of the internet that genuinely facilitated audio and visual media-based learning. But that, my friends, is a tale that&#8217;s still being told, so I&#8217;m not going to discuss it here.</p>
<p style="text-align: center;"><a href="http://michaelhanley.ie/elearningcurve/wp-content/uploads/2009/07/OU_iTunes.jpg"><img class="aligncenter" style="border: 0px none; display: block; margin-left: auto; margin-right: auto;" title="OU_iTunes" src="http://michaelhanley.ie/elearningcurve/wp-content/uploads/2009/07/OU_iTunes_thumb.jpg" border="0" alt="OU_iTunes" width="599" height="397" /></a> The Open University today, on iTunes U</p>
<p>All I will say here is that the internet enables access to e-learning content:</p>
<ul>
<li><strong>For Anyone</strong>. E-Learning resources are available on-demand, via synchronous and asynchronous channels</li>
<li><strong>Anywhere</strong>. Digital content can be distributed just as easily on a home-based PC, a laptop, or (increasingly) via a mobile device. Content can be viewed both online and offline for maximum flexibility.</li>
<li><strong>At Any Time</strong>. You no longer need to rely on an IT department for distribution of large media files; content is easily delivered on demand to facilitate self-paced, OTJ and just-in-time learning.</li>
</ul>
<p>Now read on&#8230;</p>
<p>The purpose of this long pre-amble was to emphasize the importance of understanding your target audience. When you start work on a podcast, you must be aware of not only what is to be said, but also to <em>whom</em> you want to say it. This is not merely a matter of your audience&#8217;s intelligence, but also of background, experiences and outlook. It is also powerfully related to the things that the listener would like to do &#8211; ranging from learning Spanish for a vacation, to passing their Microsoft Office User Specialist certification.</p>
<p>Podcasts &#8211; like blogs &#8211; develop a distinctive &#8216;personality&#8217; according to the characteristics of the source material, the type of audience that material is aimed at, and the individual or team who produce the podcast. So, a <a href="http://rss.sonibyte.com/rssfeed/10.xml " target="_blank">Wired News</a> podcast reviewing the latest and greatest computer technologies will sound very different from a podcast about <a href="http://deimos3.apple.com/WebObjects/Core.woa/Browse/itunes.open.ac.uk.2230065684" target="_blank">conversational French for beginners</a>.</p>
<p>A study in to the effect of BBC educational broadcasts noted that too many &#8216;teaching points&#8217; (what we usually call learning objectives) &#8211; more than six per 15 minutes of programming were definitely bad for the user&#8217;s learning curve. Interestingly, where long, complex sentences with difficult vocabulary and a lot of prepositions <em>did</em> appear to have an adverse effect on intelligibility, the presence of a large number of adverbs and adjectives did not.</p>
<p>The conclusion was drawn that an apparent excess of facts, figures and descriptive terms is no disadvantage, because although they may not be assimilated themselves, they help maintain interest during the learning intervention.</p>
<p>More&#8230;<br />
___________</p>
<p><strong>References</strong>:</p>
<p>Bates, A. W. (2005). Technology, e-learning and distance education. Oxford: Routledge Falmer</p>
<p>Read more: <a href="http://elearningcurve.blogspot.com/2009/07/exploring-podcasting-for-e-learning-and.html#ixzz0MjnglJ8i">http://elearningcurve.blogspot.com/2009/07/exploring-podcasting-for-e-learning-and.html#ixzz0MjnglJ8i</a></p>
<p>&#8211;</p>
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		<title>Informal Workplace Learning: KMs and virtual environments</title>
		<link>http://elearningcurve.edublogs.org/2009/04/03/informal-workplace-learning-kms-and-virtual-environments/</link>
		<comments>http://elearningcurve.edublogs.org/2009/04/03/informal-workplace-learning-kms-and-virtual-environments/#comments</comments>
		<pubDate>Fri, 03 Apr 2009 12:57:00 +0000</pubDate>
		<dc:creator>Michael Hanley</dc:creator>
				<category><![CDATA[e-learning]]></category>
		<category><![CDATA[informal learning]]></category>
		<category><![CDATA[knowledge sharing]]></category>
		<category><![CDATA[knowledge worker]]></category>
		<category><![CDATA[non-formal learning]]></category>
		<category><![CDATA[nonformal learning]]></category>
		<category><![CDATA[workplace learning]]></category>

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		<description><![CDATA[Concluding our overview of influences which are contributing to the emergence of informal and non-formal learning in the workplace.]]></description>
			<content:encoded><![CDATA[<p>Concluding our overview of influences which are contributing to the emergence of informal and non-formal learning in the workplace. Yesterday, I discussed <a href="http://elearningcurve.edublogs.org/2009/04/02/informal-workplace-learning-more-on-paradigm-changes/" target="_blank">three of the five change factors</a> influencing how learning activities are being implemented in the workplace: </p>
<p>&#160;&#160; 1. Blended learning    <br />&#160;&#160; 2. Talent management     <br />&#160;&#160; 3. Web / Learning 2.0     <br />&#160;&#160; 4. Knowledge centers     <br />&#160;&#160; 5. Immersive learning simulations (serious gaming). </p>
<p>Today, I&#8217;m going to look at the remaining change factors. </p>
<p><strong>Knowledge Centers</strong>     <br />A knowledge center provide a central, just-in-time location for information. It is a single-focused interface with information about a specific topic, like IT applications, sales, or project management. A knowledge center is often a portal or part of the company intranet (like Moodle or SharePoint), or it is the knowledge management component of an LMS like BlackBoard. Knowledge Centers are where information workers go for FAQs, the latest tips, tricks and how-to&#8217;s, links to external resources, relevant information, and other resources about a specific topic that may not be directly related to a formal course (see Figure 1). </p>
<p><a href="http://michaelhanley.ie/demos/demo_images/InformalWorkplaceLearningKMsandvirtualen_F6FC/KnowledgeCenter1.jpg"><img title="KnowledgeCenter1" style="border-right: 0px; border-top: 0px; display: block; float: none; margin-left: auto; border-left: 0px; margin-right: auto; border-bottom: 0px" height="229" alt="KnowledgeCenter1" src="http://michaelhanley.ie/demos/demo_images/InformalWorkplaceLearningKMsandvirtualen_F6FC/KnowledgeCenter1_thumb.jpg" width="480" border="0" /></a> </p>
<p align="center">Figure 1 Employees Find Help In A Knowledge Center </p>
<p>Sites must be useful, up-to-date, and responsive to employee needs. An organization must decide on the most important knowledge center topics, create a user-friendly site, and populate it with information. A designated person must be responsible for maintaining the knowledge center portal and identifying new information and material for the site. Survey employees about their needs and provide a feedback box on the site. </p>
<p>Immersive Learning Simulations: Serious Games    <br />Simulations are models of the real world. Add pedagogically sound content, learner interaction and involvement, and a gaming element — all focused on achieving a learning goal — and the result is an immersive learning simulation (ILS). </p>
<p>The challenge is getting the right mix of learning and gaming. Today’s most immersive learning simulations are custom creations from a specialized vendors, and they are more obviously expensive than traditional e-learning content development. Achieving the right balance between the gaming and learning components takes expertise from three professionals: a subject matter expert, an instructional designer, and a game developer, all working closely together. </p>
<p>As more immersive 3D social networking environments like Second Life (2L) become available, serious gaming will become a more common modality for non- and informal learning. There are some problems associated with the environment, however. According to Bill Brandon (2007, p.7) </p>
<blockquote><p>for typical non-students (employees) sitting through a slide-presentation-and-lecture in Second Life is no more effective (and likely less so) than sitting through the same dog and pony show in a physical space. </p>
</blockquote>
<p>With this in mind 2L <em>does</em> have potential; e-learning practitioners can use it to create effective constructivist learning environments. For example, if you have a requirement similar to this for sales training, negotiation skills, diversity training, or any other communication- based skill, Second Life might be all you need. Interactive learning activities (like simulations, immersive learning, and gaming) put employees in virtual yet authentic situations, where they can learn the skills and materials while also making decisions and getting immediate feedback on their choices. </p>
<p>The transformation of workplace learning means that organizations must develop informal learning as a resource for employees. As the younger workforce becomes a more significant part of organizations and moves into management positions, these people will demand different kinds of learning opportunities and tools to get to learning resources quickly. </p>
<p align="center"><a href="http://michaelhanley.ie/demos/demo_images/InformalWorkplaceLearningKMsandvirtualen_F6FC/2l_img.jpg"><img title="2l_img" style="border-right: 0px; border-top: 0px; display: block; float: none; margin-left: auto; border-left: 0px; margin-right: auto; border-bottom: 0px" height="344" alt="2l_img" src="http://michaelhanley.ie/demos/demo_images/InformalWorkplaceLearningKMsandvirtualen_F6FC/2l_img_thumb.jpg" width="458" border="0" /></a> Figure 2 VLE on 2L</p>
<p>They expect to control much of their own learning, so learning professionals must offer an range of useful up-to-date resources inside and outside the organization for information, knowledge, and training. If employees don’t see these learning resources as part of their organization&#8217;s talent management and development programs, the chances are that they will move to more progressive companies that will acknowledge their learning and career development needs. </p>
<p>__________________ </p>
<p><strong>References:</strong> </p>
<p>Brandon, B. (2007) ‘Give Your e-Learning Some (Second) Life: Simulation Made Easy.’ <em>eLearning Guild</em>. [Internet] Available from: <a href="http://www.elearningguild.com/articles/abstracts/index.cfm?action=viewonly2&amp;id=246">http://www.elearningguild.com/articles/abstracts/index.cfm?action=viewonly2&amp;id=246</a> (subscription required). Accessed 19 March 2009 </p>
<p>Schooley, C. (2008) <em>Informal Methods Challenge Corporate Learning </em>[Internet] Available from: <a href="http://www.forrester.com">http://www.forrester.com</a> Accessed 12 March 2009 </p>
<p>&#8211;</p>
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		<item>
		<title>Informal Workplace Learning: paradigm changes &#8211; more</title>
		<link>http://elearningcurve.edublogs.org/2009/04/02/informal-workplace-learning-paradigm-changes-more/</link>
		<comments>http://elearningcurve.edublogs.org/2009/04/02/informal-workplace-learning-paradigm-changes-more/#comments</comments>
		<pubDate>Thu, 02 Apr 2009 13:00:00 +0000</pubDate>
		<dc:creator>Michael Hanley</dc:creator>
				<category><![CDATA[definition of learning]]></category>
		<category><![CDATA[informal learning]]></category>
		<category><![CDATA[non-formal learning]]></category>
		<category><![CDATA[nonformal learning]]></category>
		<category><![CDATA[organizational development]]></category>
		<category><![CDATA[organizational learning]]></category>
		<category><![CDATA[workplace learning]]></category>

		<guid isPermaLink="false">http://elearningcurve.edublogs.org/2009/04/02/informal-workplace-learning-paradigm-changes-more/</guid>
		<description><![CDATA[I&#8217;m looking at some influences which are contributing to the emergence of informal and non-formal learning in the workplace. In my previous post on this topic, I outlined five change factors: 

Blended learning 
Talent management 
Web / Learning 2.0 
Knowledge centers 
Immersive learning simulations (serious gaming). 

I will discuss the first three of these today. [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m looking at some influences which are contributing to the emergence of informal and non-formal learning in the workplace. In my <a href="http://elearningcurve.blogspot.com/2009/03/informal-workplace-learning-influences.html">previous post on this topic, </a>I outlined five change factors: </p>
<ol>
<li>Blended learning </li>
<li>Talent management </li>
<li>Web / Learning 2.0 </li>
<li>Knowledge centers </li>
<li>Immersive learning simulations (serious gaming). </li>
</ol>
<p>I will discuss the first three of these today. </p>
<p><strong>Multiple-Channel learning or ‘blended’ learning </strong>is not a new learning approach, but it is becoming more common within training programs. Multiple-channel learning uses a range of learning modalities to train learners, as appropriate to the content and the context (see Figure 1). For example, a learning module might include some classroom learning, followed by some self-paced e-learning, with periodic online virtual classroom sessions for discussions. When learners reach a level of competence, they could be assigned mentors who work with them during their on-the-job training period.</p>
<p align="center"><a href="http://lh4.ggpht.com/_N3eiTSkdOJE/SdDoCngRFZI/AAAAAAAAAsQ/bvuCnZ5yqos/s1600-h/forrester_blend%5B5%5D.jpg"><img style="border: 0px none;float: none;margin-left: auto;margin-right: auto" alt="forrester_blend" src="http://lh3.ggpht.com/_N3eiTSkdOJE/SdDoDk90kPI/AAAAAAAAAsU/cvvzgXEvtZU/forrester_blend_thumb%5B3%5D.jpg?imgmax=800" width="417" border="0" height="274" /></a>  Figure 1. Multiple “Blended” Learning Channels</p>
<p>However, no formula exists for a successful multiple-channel learning course. The question that a learning and development professional must ask is, </p>
<blockquote><p>What instructional blend is going to work best, given the kind of students, the nature of the content, and the skills these people need? </p>
</blockquote>
<p>Sometimes blended learning includes just two modalities, like self-paced online learning along with virtual classroom for discussion and interaction. Sometimes a face-to-face component is central, with synchronous and asynchronous instruction, mentoring, or community of practice used for review, collaboration, and support. </p>
<p>Increasingly, employers struggle to attract and retain the best talent. Enter <strong>Human Capital Management</strong>. Organizations need the ability to seamlessly assess worker competencies and to provide employees with learning experiences that will close knowledge gaps and enhance job performance. Learning doesn’t stand by itself any longer — it’s integral to the other components of human capital management (see Figure 2).</p>
<p align="center"><a href="http://lh3.ggpht.com/_N3eiTSkdOJE/SdDoEeZRyZI/AAAAAAAAAsY/ARTzqV6pqHA/s1600-h/forrester_blend2%5B4%5D.jpg"><img style="border: 0px none;float: none;margin-left: auto;margin-right: auto" alt="forrester_blend2" src="http://lh6.ggpht.com/_N3eiTSkdOJE/SdDoE2eO1nI/AAAAAAAAAsc/9DuK131GYno/forrester_blend2_thumb%5B2%5D.jpg?imgmax=800" width="387" border="0" height="212" /></a> Figure 2. The Four Pillars Of Strategic Human Capital Management</p>
<p>But unified learning and talent management systems don’t necessarily integrate. Many organizations have embedded legacy point solutions for learning, performance, and compensation. These solutions do not integrate well, and this inhibits seamless movement of information. For example, once a manager conducting a performance review identifies one or more employee competency gaps, the manager should then have the ability (through integrated applications) to assign learning directly to an employee learning plan that will help close the gap. </p>
<p><strong>Learning 2.0</strong> is a trend in which employees take more control of their learning and knowledge gathering. They decide what <em>they </em>need, where to go, and how to find information from a variety of resources both inside and outside of their corporate intranet (see Figure 3).</p>
<p align="center"><a href="http://lh6.ggpht.com/_N3eiTSkdOJE/SdDoFhYzF7I/AAAAAAAAAsg/RNjrMVzREkc/s1600-h/forrester_blend3%5B5%5D.jpg"><img style="border: 0px none;float: none;margin-left: auto;margin-right: auto" alt="forrester_blend3" src="http://lh5.ggpht.com/_N3eiTSkdOJE/SdDoGCN0MxI/AAAAAAAAAsk/WgF40onyD-4/forrester_blend3_thumb%5B3%5D.jpg?imgmax=800" width="402" border="0" height="180" /></a>  Figure 3. Employees Drive Their Own Learning</p>
<p>To facilitate this, workers must have robust tools like expertise location, search, and instant messaging (IM) available to them, and they must know <em>how </em>to make the best use of these tools.  A new mind set is required for Learning 2.0 to succeed. Many business leaders (and indeed HR departments) think of learning as classroom courses, even though most are beginning to grudgingly accepted e-learning as appropriate for certain kinds of training. Many people – especially those from a traditionalist or pre-digital era &#8211; are still skeptical about the place of informal tools in the work environment. The thinking goes: </p>
<blockquote><p>Dollars allocated to learning are for formal courses, even though learning after formal college education takes place informally and non-formally. </p>
</blockquote>
<p>Worse again, in certain “toxic” workplace environments individual or small group engage in the unsavory activity of empire building &#8211; where they attempt to gain control over key projects and initiatives in order to maximize their job security and promotability. </p>
<p>Empire builders hoard credit and prestige for projects, and knowledge-sharing is anathema to them. This approach prevents other people in the organization from contributing in a meaningful manner, and alternative or competing projects to address the project&#8217;s goals are destroyed regardless of their merit. The outcome of empire building is, inevitably, that the organization suffers as a whole, projects fail, and organizational goals are achieved only partially, inadequately, or not at all. This sort of behavior is very common.</p>
<p>The tender shoots of non-formal learning will inevitably be destroyed by the weeds of empire building. For non- and informal learning initiatives to be implemented successfully, environment of sharing, where employees are expected to share rather than hoard information must be formed. </p>
<p>More&#8230; </p>
<p>_________________ </p>
<p><strong>References: </strong></p>
<p>Schooley, C. (2008) <span style="font-style: italic">Informal Methods Challenge Corporate Learning</span> [Internet] Available from: <a href="http://www.forrester.com/">http://www.forrester.com</a> Accessed 12 March 2009</p>
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		</item>
		<item>
		<title>Informal Workplace Learning: paradigm changes &#8211; more</title>
		<link>http://elearningcurve.edublogs.org/2009/04/02/informal-workplace-learning-more-on-paradigm-changes/</link>
		<comments>http://elearningcurve.edublogs.org/2009/04/02/informal-workplace-learning-more-on-paradigm-changes/#comments</comments>
		<pubDate>Thu, 02 Apr 2009 10:00:00 +0000</pubDate>
		<dc:creator>Michael Hanley</dc:creator>
				<category><![CDATA[e-learning]]></category>
		<category><![CDATA[informal learning]]></category>
		<category><![CDATA[non-formal learning]]></category>
		<category><![CDATA[nonformal learning]]></category>
		<category><![CDATA[definition of learning]]></category>
		<category><![CDATA[organizational development]]></category>
		<category><![CDATA[organizational learning]]></category>
		<category><![CDATA[workplace learning]]></category>

		<guid isPermaLink="false">http://elearningcurve.edublogs.org/2009/03/31/informal-workplace-learning-more-on-paradigm-changes/</guid>
		<description><![CDATA[The tender shoots of non-formal learning will inevitably be destroyed by the weeds of empire building.]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m looking at some influences which are contributing to the emergence of informal and non-formal learning in the workplace. In my <a href="http://elearningcurve.edublogs.org/2009/03/27/informal-workplace-learning-influences-and-change-factors/">previous post on this topic</a>, I outlined five and change factors: </p>
<ol>
<li>Blended learning </li>
<li>Talent management </li>
<li>Web / Learning 2.0 </li>
<li>Knowledge centers </li>
<li>Immersive learning simulations (serious gaming). </li>
</ol>
<p>I will discuss the first three of these today. </p>
<p><strong>Multiple-Channel learning or ‘blended’ learning </strong>is not a new learning approach, but it is becoming more common within training programs. Multiple-channel learning uses a range of learning modalities to train learners, as appropriate to the content and the context (see Figure 1). For example, a learning module might include some classroom learning, followed by some self-paced e-learning, with periodic online virtual classroom sessions for discussions. When learners reach a level of competence, they could be assigned mentors who work with them during their on-the-job training period.</p>
<p align="center"><a href="http://michaelhanley.ie/demos/demo_images/InformalWorkplaceLearningmoreonparadigmc_CD79/forrester_blend.jpg"><img title="forrester_blend" style="border-right: 0px; border-top: 0px; display: block; float: none; margin-left: auto; border-left: 0px; margin-right: auto; border-bottom: 0px" height="318" alt="forrester_blend" src="http://michaelhanley.ie/demos/demo_images/InformalWorkplaceLearningmoreonparadigmc_CD79/forrester_blend_thumb.jpg" width="480" border="0" /></a>&#160; Figure 1. Multiple “Blended” Learning Channels</p>
<p>However, no formula exists for a successful multiple-channel learning course. The question that a learning and development professional must ask is, </p>
<blockquote><p>What instructional blend is going to work best, given the kind of students, the nature of the content, and the skills these people need? </p>
</blockquote>
<p>Sometimes blended learning includes just two modalities, like self-paced online learning along with virtual classroom for discussion and interaction. Sometimes a face-to-face component is central, with synchronous and asynchronous instruction, mentoring, or community of practice used for review, collaboration, and support. </p>
<p>Increasingly, employers struggle to attract and retain the best talent. Enter <strong>Human Capital Management</strong>. Organizations need the ability to seamlessly assess worker competencies and to provide employees with learning experiences that will close knowledge gaps and enhance job performance. Learning doesn’t stand by itself any longer — it’s integral to the other components of human capital management (see Figure 2).</p>
<p align="center"><a href="http://michaelhanley.ie/demos/demo_images/InformalWorkplaceLearningmoreonparadigmc_CD79/forrester_blend2.jpg"><img title="forrester_blend2" style="border-right: 0px; border-top: 0px; display: block; float: none; margin-left: auto; border-left: 0px; margin-right: auto; border-bottom: 0px" height="265" alt="forrester_blend2" src="http://michaelhanley.ie/demos/demo_images/InformalWorkplaceLearningmoreonparadigmc_CD79/forrester_blend2_thumb.jpg" width="479" border="0" /></a> Figure 2. The Four Pillars Of Strategic Human Capital Management</p>
<p>But unified learning and talent management systems don’t necessarily integrate. Many organizations have embedded legacy point solutions for learning, performance, and compensation. These solutions do not integrate well, and this inhibits seamless movement of information. For example, once a manager conducting a performance review identifies one or more employee competency gaps, the manager should then have the ability (through integrated applications) to assign learning directly to an employee learning plan that will help close the gap. </p>
<p><strong>Learning 2.0</strong> is a trend in which employees take more control of their learning and knowledge gathering. They decide what <em>they </em>need, where to go, and how to find information from a variety of resources both inside and outside of their corporate intranet (see Figure 3).</p>
<p align="center"><a href="http://michaelhanley.ie/demos/demo_images/InformalWorkplaceLearningmoreonparadigmc_CD79/forrester_blend3.jpg"><img title="forrester_blend3" style="border-right: 0px; border-top: 0px; display: block; float: none; margin-left: auto; border-left: 0px; margin-right: auto; border-bottom: 0px" height="222" alt="forrester_blend3" src="http://michaelhanley.ie/demos/demo_images/InformalWorkplaceLearningmoreonparadigmc_CD79/forrester_blend3_thumb.jpg" width="488" border="0" /></a>&#160; Figure 3. Employees Drive Their Own Learning</p>
<p>To facilitate this, workers must have robust tools like expertise location, search, and instant messaging (IM) available to them, and they must know <em>how </em>to make the best use of these tools.&#160; A new mind set is required for Learning 2.0 to succeed. Many business leaders (and indeed HR departments) think of learning as classroom courses, even though most are beginning to grudgingly accepted e-learning as appropriate for certain kinds of training. Many people – especially those from a traditionalist or pre-digital era &#8211; are still skeptical about the place of informal tools in the work environment. The thinking goes: </p>
<blockquote><p>Dollars allocated to learning are for formal courses, even though learning after formal college education takes place informally and non-formally. </p>
</blockquote>
<p>Worse again, in certain “toxic” workplace environments individual or small group engage in the unsavory activity of empire building &#8211; where they attempt to gain control over key projects and initiatives in order to maximize their job security and promotability. </p>
<p>Empire builders hoard credit and prestige for projects, and knowledge-sharing is anathema to them. This approach prevents other people in the organization from contributing in a meaningful manner, and alternative or competing projects to address the project&#8217;s goals are destroyed regardless of their merit. The outcome of empire building is, inevitably, that the organization suffers as a whole, projects fail, and organizational goals are achieved only partially, inadequately, or not at all. This sort of behavior is very common.</p>
<p>The tender shoots of non-formal learning will inevitably be destroyed by the weeds of empire building. For non- and informal learning initiatives to be implemented successfully, environment of sharing, where employees are expected to share rather than hoard information must be formed. </p>
<p>More&#8230; </p>
<p>_________________ </p>
<p><strong>References: </strong></p>
<p>Schooley, C. (2008) Informal Methods Challenge Corporate Learning [Internet] Available from: <a href="http://www.forrester.com">http://www.forrester.com</a> Accessed 12 March 2009</p>
]]></content:encoded>
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		<title>Informal workplace learning – influences and change factors</title>
		<link>http://elearningcurve.edublogs.org/2009/03/27/informal-workplace-learning-%e2%80%93-influences-and-change-factors/</link>
		<comments>http://elearningcurve.edublogs.org/2009/03/27/informal-workplace-learning-%e2%80%93-influences-and-change-factors/#comments</comments>
		<pubDate>Fri, 27 Mar 2009 17:10:00 +0000</pubDate>
		<dc:creator>Michael Hanley</dc:creator>
				<category><![CDATA[definition of learning]]></category>
		<category><![CDATA[informal learning]]></category>
		<category><![CDATA[non-formal learning]]></category>
		<category><![CDATA[nonformal learning]]></category>
		<category><![CDATA[organizational development]]></category>
		<category><![CDATA[organizational learning]]></category>
		<category><![CDATA[workplace learning]]></category>

		<guid isPermaLink="false">http://elearningcurve.edublogs.org/2009/03/27/informal-workplace-learning-%e2%80%93-influences-and-change-factors/</guid>
		<description><![CDATA[Many commentators, including Stern and Sommerlad (1999) assert that informal and non-formal learning 
…have acquired visibility and saliency [because they] sit at the juncture of new thinking concerning the nature of learning about new forms of knowledge, about the transformation of the nature of work and about the modern enterprise in a globalized economy
(cited in [...]]]></description>
			<content:encoded><![CDATA[<p>Many commentators, including Stern and Sommerlad (1999) assert that informal and non-formal learning </p>
<blockquote><p>…have acquired visibility and saliency [because they] sit at the juncture of new thinking concerning the nature of learning about new forms of knowledge, about the transformation of the nature of work and about the modern enterprise in a globalized economy</p>
<p align="right">(cited in Fuller &amp; Unwin, 2002, p. 95). </p>
</blockquote>
<p>As a concept and set of practices, ‘workplace learning’ has entered a period of political, economic and social transformation. Advances in technology, the demise of manufacturing industries and the growth of service sector industries, have led to changes in the meaning of the ‘workplace’ (for example, home-working (Felstead et al, 2000), working on-the-move (Felstead et al, 2005), ‘flexible’ working (Felstead et al, 1999); concomitantly, the shift  towards new, post-industrial style workplace structures and practices, </p>
<p>have led to a new set of concept and practices surrounding  ‘workplace learning.’ These include:</p>
<ul>
<li>different workplace contexts </li>
<li>different workplace knowledge-sets </li>
<li>different workers </li>
</ul>
<p>to those of the past. </p>
<p>Workplace learning used to occur in the classroom or via online ‘e-training courses.’ While this style of learning is still important for regulatory or compliance training, a strong need is emerging for informal learning that is more closely integrated with employee work. Examples include: </p>
<ul>
<li>Some categories of business and technical training </li>
<li>Procedural learning </li>
<li>Deeper learning that requires concept development and interaction </li>
</ul>
<p>Here are some reasons why this shift is happening: </p>
<p><strong>Information / cognitive overload is affecting all workers</strong>. We can’t store all the facts, details, and data we need to do our jobs today, and more information is created every year.1 Thus, an important new skill is the ability to search effectively to find the information you need when you need it. It might even be information presented in a course that you took online a year ago. </p>
<p><strong>Immediacy of information is critical in today’s workforce</strong>. With today’s fast business pace and emphasis on speed to market, employees may need to access a particular 5-minute piece of learning that will get them to the next step fast.2 This means that learning must come in smaller chunks that are only a click away. It also means that information and learning tend to blur in the work environment.  </p>
<p><strong>The Internet generation brings a different work style</strong>. The computer-savvy, 20-something ‘digital natives’ (Prensky, 2000) are very good at using technology to find what they want.  They are impatient and want to access information resources quickly, and they assimilate and connect this information to their work. This workers prefers to drive personal learning, rather than simply receive information from an instructor. </p>
<p>Learning and development professionals need to begin working with lines of business outside of the traditional HR / Training orbit to ensure that the organizations provide a variety of formal and informal learning opportunities for employees. In some cases, the training department within HR organizes both formal and informal learning. In other contexts, HR handles formal learning, and individual lines of business handle the informal learning related to their specific activities (with consultation from learning professionals). </p>
<p>As well as these organizational changes, learning professionals must understand five key emerging trends: </p>
<ol>
<li>Blended learning </li>
<li>Talent management </li>
<li>Web / Learning 2.0 </li>
<li>Knowledge centers </li>
<li>Immersive learning simulations (serious gaming). </li>
</ol>
<p>More&#8230; </p>
<p>_____________________ </p>
<p><strong>References:</strong> </p>
<p>Felstead, A. and Jewson, N. (2000) <em>In Work, At Home: Towards an Understanding of Homeworking</em>, London: Routledge. </p>
<p>Felstead, A., Jewson, N. and Walters, S. (2005) <em>Changing Places of Work</em>, Basingstoke: Palgrave Macmillan. </p>
<p>Fuller, A. and Unwin, L. (2003) <em>Learning as apprentices in the contemporary UK workplace: creating and managing expansive and restrictive participation</em>, Journal of Education and Work, 16:4, pp. 407-426. </p>
<p>Lee, T. Fuller, A., Ashton, D., Butler, P., Felstead, A., Unwin, L., &amp; Walters, S. (2004) <em>Learning as Work: Teaching and Learning Processes in the Contemporary Work Organisation</em>,  <br />Workplace Learning: Main Themes &amp; Perspectives Learning as Work Research Paper, No. 2. </p>
<p>Prensky, M. (200) <em>Digital Natives, Digital Immigrants</em>. [Internet] Available from:<a href="http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part1.pdf">http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part1.pdf</a> Accessed 21 October 2007</p>
<p>Stern, A. and Sommerlad, E. (1999) <em>Workplace Learning, Culture and Performance</em>. Institute of personnel and Development, London.</p>
<p>&#8211;</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Informal workplace learning &#8211; influences and change factors</title>
		<link>http://elearningcurve.edublogs.org/2009/03/27/informal-workplace-learning-influences-and-change-factors/</link>
		<comments>http://elearningcurve.edublogs.org/2009/03/27/informal-workplace-learning-influences-and-change-factors/#comments</comments>
		<pubDate>Fri, 27 Mar 2009 17:10:00 +0000</pubDate>
		<dc:creator>Michael Hanley</dc:creator>
				<category><![CDATA[e-learning]]></category>
		<category><![CDATA[informal learning]]></category>
		<category><![CDATA[non-formal learning]]></category>
		<category><![CDATA[nonformal learning]]></category>
		<category><![CDATA[definition of learning]]></category>
		<category><![CDATA[organizational development]]></category>
		<category><![CDATA[organizational learning]]></category>
		<category><![CDATA[workplace learning]]></category>

		<guid isPermaLink="false">http://elearningcurve.edublogs.org/2009/03/27/informal-workplace-learning-influences-and-change-factors/</guid>
		<description><![CDATA[Learning professionals need to begin working with lines of business outside of the HR / Training orbit to provide learning opportunities for employees.]]></description>
			<content:encoded><![CDATA[<p>Many commentators, including Stern and Sommerlad (1999) assert that informal and non-formal learning </p>
<blockquote><p>have acquired visibility and saliency [because they] sit at the juncture of new thinking concerning the nature of learning about new forms of knowledge, about the transformation of the nature of work and about the modern enterprise in a globalized economy</p>
<p align="right">(cited in Fuller &amp; Unwin, 2002, p. 95). </p>
</blockquote>
<p>As a concept and set of practices, ‘workplace learning’ has entered a period of political, economic and social transformation. Advances in technology, the demise of manufacturing industries and the growth of service sector industries, have led to changes in the meaning of the ‘workplace’ (for example, home-working (Felstead et al, 2000), working on-the-move (Felstead et al, 2005), ‘flexible’ working (Felstead et al, 1999); concomitantly, the shift&#160; towards new, post-industrial style workplace structures and practices, </p>
<p>have led to a new set of concept and practices surrounding&#160; ‘workplace learning.’ These include:</p>
<ul>
<li>different workplace contexts </li>
<li>different workplace knowledge-sets </li>
<li>different workers </li>
</ul>
<p>to those of the past. </p>
<p>Workplace learning used to occur in the classroom or via online ‘e-training courses.’ While this style of learning is still important for regulatory or compliance training, a strong need is emerging for informal learning that is more closely integrated with employee work. Examples include: </p>
<ul>
<li>Some categories of business and technical training </li>
<li>Procedural learning </li>
<li>Deeper learning that requires concept development and interaction </li>
</ul>
<p>Here are some reasons why this shift is happening: </p>
<p><strong>Information / cognitive overload is affecting all workers</strong>. We can’t store all the facts, details, and data we need to do our jobs today, and more information is created every year.1 Thus, an important new skill is the ability to search effectively to find the information you need when you need it. It might even be information presented in a course that you took online a year ago. </p>
<p><strong>Immediacy of information is critical in today’s workforce</strong>. With today’s fast business pace and emphasis on speed to market, employees may need to access a particular 5-minute piece of learning that will get them to the next step fast.2 This means that learning must come in smaller chunks that are only a click away. It also means that information and learning tend to blur in the work environment.&#160; </p>
<p><strong>The Internet generation brings a different work style</strong>. The computer-savvy, 20-something ‘digital natives’ (Prensky, 2000) are very good at using technology to find what they want.&#160; They are impatient and want to access information resources quickly, and they assimilate and connect this information to their work. This workers prefers to drive personal learning, rather than simply receive information from an instructor. </p>
<p>Learning and development professionals need to begin working with lines of business outside of the traditional HR / Training orbit to ensure that the organizations provide a variety of formal and informal learning opportunities for employees. In some cases, the training department within HR organizes both formal and informal learning. In other contexts, HR handles formal learning, and individual lines of business handle the informal learning related to their specific activities (with consultation from learning professionals). </p>
<p>As well as these organizational changes, learning professionals must understand five key emerging trends: </p>
<ol>
<li>Blended learning </li>
<li>Talent management </li>
<li>Web / Learning 2.0 </li>
<li>Knowledge centers </li>
<li>Immersive learning simulations (serious gaming). </li>
</ol>
<p>More&#8230; </p>
<p>_____________________ </p>
<p><strong>References:</strong> </p>
<p>Felstead, A. and Jewson, N. (2000) <em>In Work, At Home: Towards an Understanding of Homeworking</em>, London: Routledge. </p>
<p>Felstead, A., Jewson, N. and Walters, S. (2005) <em>Changing Places of Work</em>, Basingstoke: Palgrave Macmillan. </p>
<p>Fuller, A. and Unwin, L. (2003) <em>Learning as apprentices in the contemporary UK workplace: creating and managing expansive and restrictive participation</em>, Journal of Education and Work, 16:4, pp. 407-426. </p>
<p>Lee, T. Fuller, A., Ashton, D., Butler, P., Felstead, A., Unwin, L., &amp; Walters, S. (2004) <em>Learning as Work: Teaching and Learning Processes in the Contemporary Work Organisation</em>,     <br />Workplace Learning: Main Themes &amp; Perspectives Learning as Work Research Paper, No. 2. </p>
<p>Prensky, M. (200) <em>Digital Natives, Digital Immigrants</em>. [Internet] Available from:<a href="http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part1.pdf">http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part1.pdf</a> Accessed 21 October 2007</p>
<p>Stern, A. and Sommerlad, E. (1999) <em>Workplace Learning, Culture and Performance</em>. Institute of personnel and Development, London.</p>
<p>&#8211;</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Defining informal learning</title>
		<link>http://elearningcurve.edublogs.org/2009/03/26/defining-informal-learning-2/</link>
		<comments>http://elearningcurve.edublogs.org/2009/03/26/defining-informal-learning-2/#comments</comments>
		<pubDate>Thu, 26 Mar 2009 15:32:00 +0000</pubDate>
		<dc:creator>Michael Hanley</dc:creator>
				<category><![CDATA[Kolb]]></category>
		<category><![CDATA[Timing of Stimulus]]></category>
		<category><![CDATA[constructivist learning]]></category>
		<category><![CDATA[informal learning]]></category>
		<category><![CDATA[learning intention]]></category>
		<category><![CDATA[nonformal learning]]></category>
		<category><![CDATA[typlogy of learning]]></category>

		<guid isPermaLink="false">http://elearningcurve.edublogs.org/2009/03/26/defining-informal-learning-2/</guid>
		<description><![CDATA[Informal learning should no longer be regarded as an inferior form of learning whose main purpose is to act as the precursor of formal learning; it needs to be seen as fundamental, necessary and valuable in its own right, at times directly relevant to employment and at other times not relevant at all. 
(Coffield 2000, [...]]]></description>
			<content:encoded><![CDATA[<blockquote><p>Informal learning should no longer be regarded as an inferior form of learning whose main purpose is to act as the precursor of formal learning; it needs to be seen as fundamental, necessary and valuable in its own right, at times directly relevant to employment and at other times not relevant at all. </p>
<p align="right">(Coffield 2000, p8)</p>
</blockquote>
<p>Given the current economic climate, there is an understandable rise in interest in organizations&#8217; exploration of ‘learning beyond the classroom.’ There is some doubt as to whether the concept of informal learning is the most useful way forward. </p>
<p>Michael Eraut has contributed one of the most helpful discussions of ‘informal learning’ in recent years. He has suggested that the use of such a catch-all term is not very helpful (2000, p.12). He considers the notion of ‘non-formal learning’ might be more accurate. One aspect of his argument is that the term ‘informal’ is associated with so many other features of situations – such as dress, behavior, discourse – </p>
<blockquote><p>that its colloquial application as a descriptor of learning contexts may have little to do with learning per se </p>
<p align="right">(Eraut 2000, p.12). </p>
</blockquote>
<p>However, the notion of ‘non-formal learning’ in itself may not be any more helpful (and I will discuss this in a forthcoming blog post). </p>
<p>Eraut’s looks at the level of <em>intention </em>in learning. Similar to Rogers’ learning continuum (2004), Michael Eraut establishes a matrix to identify varying types of non-formal learning, based on the timing of the stimulus (past, current, future) and the extent to which such learning is implicit, reactive or deliberative. </p>
<p>According to Eraut,  there is a distinction between implicit (informal) learning, which has a metacognitive component, deliberative learning (where the worker schedules time to learn) and reactive learning (where learning is explicit but almost takes place spontaneously, in response to recent, current or imminent situations but without any time being set aside for it). I would suggest that these categories align closely with <a href="http://www.businessballs.com/kolblearningstyles.htm" target="_blank">Kolb’s 4-Stage Experiential Learning Cycle</a>. Similarly, a link can be made between the synchronous and asynchronous delivery mechanisms discussed <a href="http://elearningcurve.blogspot.com/2008/01/definition-of-e-learning-content.html">in an earlier blog entry</a> and Eraut’s Timing of Stimulus category.</p>
<p>Table 1 Michael Eraut’s typology of non-formal learning (2000, p.129)</p>
<p><a href="http://lh4.ggpht.com/_N3eiTSkdOJE/ScocqLVZb3I/AAAAAAAAArI/h3EG4HqzWGk/s1600-h/ErautsLearningMatrix%5B7%5D.jpg"><img style="float: none;margin-left: auto;margin-right: auto" alt="ErautsLearningMatrix" src="http://lh5.ggpht.com/_N3eiTSkdOJE/ScocqwsPoTI/AAAAAAAAArM/yUGGev7ijUU/ErautsLearningMatrix_thumb%5B5%5D.jpg?imgmax=800" width="425" border="0" height="253" /></a> [<em><a href="http://michaelhanley.ie/downloads/Typology_of_Learning_Modalities_-_Elearning_Curve_Blog.pdf" target="_blank">Click here to open enlarged view of table - PDF reader required</a>]</em></p>
<p>More…</p>
<p>__________</p>
<p><strong>References:</strong>  <br />Coffield, F. (2000) <em>The Necessity of Informal Learning</em>, Bristol: The Policy Press. </p>
<p>Eraut, M. (2000) Non-formal learning, implicit learning and tacit knowledge, in F. Coffield (Ed) <i>The Necessity of Informal Learning</i>: Policy Press. Bristol  </p>
<p>Rogers, A. (2004) Looking again at non-formal and informal education &#8211; towards a new paradigm [Internet] Available from: <a href="http://www.infed.org/biblio/non_formal_paradigm.htm">http://www.infed.org/biblio/non_formal_paradigm.htm</a> [Accessed 30th January 2008]</p>
<p>&#8211;</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Defining informal learning</title>
		<link>http://elearningcurve.edublogs.org/2009/03/26/defining-informal-learning/</link>
		<comments>http://elearningcurve.edublogs.org/2009/03/26/defining-informal-learning/#comments</comments>
		<pubDate>Thu, 26 Mar 2009 15:32:00 +0000</pubDate>
		<dc:creator>Michael Hanley</dc:creator>
				<category><![CDATA[blogs]]></category>
		<category><![CDATA[e-learning]]></category>
		<category><![CDATA[elearning]]></category>
		<category><![CDATA[informal learning]]></category>
		<category><![CDATA[constructivist learning]]></category>
		<category><![CDATA[Kolb]]></category>
		<category><![CDATA[learning intention]]></category>
		<category><![CDATA[nonformal learning]]></category>
		<category><![CDATA[Timing of Stimulus]]></category>
		<category><![CDATA[typology of learning]]></category>

		<guid isPermaLink="false">http://elearningcurve.edublogs.org/2009/03/25/defining-informal-learning/</guid>
		<description><![CDATA[Informal learning should no longer be regarded as an inferior form of learning whose main purpose is to act as the precursor of formal learning; it needs to be seen as fundamental, necessary and valuable in its own right, at times directly relevant to employment and at other times not relevant at all. 
(Coffield 2000, [...]]]></description>
			<content:encoded><![CDATA[<blockquote><p>Informal learning should no longer be regarded as an inferior form of learning whose main purpose is to act as the precursor of formal learning; it needs to be seen as fundamental, necessary and valuable in its own right, at times directly relevant to employment and at other times not relevant at all. </p>
<p align="right">(Coffield 2000, p8)</p>
</blockquote>
<p>Given the current economic climate, there is an understandable rise in interest in organizations&#8217; exploration of ‘learning beyond the classroom.’ There is some doubt as to whether the concept of informal learning is the most useful way forward. </p>
<p>Michael Eraut has contributed one of the most helpful discussions of ‘informal learning’ in recent years. He has suggested that the use of such a catch-all term is not very helpful (2000, p.12). He considers the notion of ‘non-formal learning’ might be more accurate. One aspect of his argument is that the term ‘informal’ is associated with so many other features of situations – such as dress, behavior, discourse – </p>
<blockquote><p>that its colloquial application as a descriptor of learning contexts may have little to do with learning per se </p>
<p align="right">(Eraut 2000, p.12). </p>
</blockquote>
<p>However, the notion of ‘non-formal learning’ in itself may not be any more helpful (and I will discuss this in a forthcoming blog post). </p>
<p>Eraut’s looks at the level of <em>intention </em>in learning. Similar to Rogers’ learning continuum (2004), Michael Eraut establishes a matrix to identify varying types of non-formal learning, based on the timing of the stimulus (past, current, future) and the extent to which such learning is implicit, reactive or deliberative. </p>
<p>According to Eraut,&#160; there is a distinction between implicit (informal) learning, which has a metacognitive component, deliberative learning (where the worker schedules time to learn) and reactive learning (where learning is explicit but almost takes place spontaneously, in response to recent, current or imminent situations but without any time being set aside for it). I would suggest that these categories align closely with <a href="http://www.businessballs.com/kolblearningstyles.htm" target="_blank">Kolb’s 4-Stage Experiential Learning Cycle</a>. Similarly, a link can be made between the synchronous and asynchronous delivery mechanisms discussed <a href="http://elearningcurve.edublogs.org/2008/01/24/definition-of-e-learning-content-authoring-3/">in an earlier blog entry</a> and Eraut’s Timing of Stimulus category.</p>
<p>Table 1 Michael Eraut’s typology of non-formal learning (2000, p.129)</p>
<p><a href="http://michaelhanley.ie/demos/demo_images/Defininginformallearning_9AFC/ErautsLearningMatrix.jpg"><img title="ErautsLearningMatrix" style="border-top-width: 0px; display: block; border-left-width: 0px; float: none; border-bottom-width: 0px; margin-left: auto; margin-right: auto; border-right-width: 0px" height="350" alt="ErautsLearningMatrix" src="http://michaelhanley.ie/demos/demo_images/Defininginformallearning_9AFC/ErautsLearningMatrix_thumb.jpg" width="594" border="0" /></a>&#160;</p>
<p>More…</p>
<p>__________</p>
<p><strong>References:</strong>     <br />Coffield, F. (2000) <em>The Necessity of Informal Learning</em>, Bristol: The Policy Press. </p>
<p>Eraut, M. (2000) Non-formal learning, implicit learning and tacit knowledge, in F. Coffield (Ed) <i>The Necessity of Informal Learning</i>: Policy Press. Bristol     </p>
<p>Rogers, A. (2004) Looking again at non-formal and informal education &#8211; towards a new paradigm [Internet] Available from: <a href="http://www.infed.org/biblio/non_formal_paradigm.htm">http://www.infed.org/biblio/non_formal_paradigm.htm</a> [Accessed 30th January 2008]</p>
<p>&#8211;</p>
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		<title>Informal and Non-formal Workplace Learning 2</title>
		<link>http://elearningcurve.edublogs.org/2009/03/24/informal-and-non-formal-workplace-learning-2-2/</link>
		<comments>http://elearningcurve.edublogs.org/2009/03/24/informal-and-non-formal-workplace-learning-2-2/#comments</comments>
		<pubDate>Tue, 24 Mar 2009 14:12:00 +0000</pubDate>
		<dc:creator>Michael Hanley</dc:creator>
				<category><![CDATA[Michael Eraut]]></category>
		<category><![CDATA[definition of learning]]></category>
		<category><![CDATA[informal learning]]></category>
		<category><![CDATA[non-formal learning]]></category>
		<category><![CDATA[nonformal learning]]></category>
		<category><![CDATA[organizational development]]></category>
		<category><![CDATA[organizational learning]]></category>
		<category><![CDATA[workplace learning]]></category>

		<guid isPermaLink="false">http://elearningcurve.edublogs.org/2009/03/24/informal-and-non-formal-workplace-learning-2-2/</guid>
		<description><![CDATA[Looking specifically at learning in the workplace, Michael Eraut in Non-formal learning, implicit learning and tacit knowledge (2000) makes a clear distinction between his interpretation of the term ‘non-formal learning’ and what others including Scribner (1988), Conner (2002) and Cross (2003) would call ‘informal learning’ – what Eraut terms ‘incidental learning’ or

the acquisition of knowledge [...]]]></description>
			<content:encoded><![CDATA[<p>Looking specifically at learning in the workplace, Michael Eraut in <em>Non-formal learning, implicit learning and tacit knowledge</em> (2000) makes a clear distinction between his interpretation of the term ‘non-formal learning’ and what others including Scribner (1988), Conner (2002) and Cross (2003) would call ‘informal learning’ – what Eraut terms ‘incidental learning’ or</p>
</p>
<blockquote><p>the acquisition of knowledge independently of conscious attempts to learn and the absence of explicit knowledge about what was learned’</p>
<p style="text-align: right">(Reber, 1993, quoted by Eraut 2000, p.12)</p>
</p>
</blockquote>
<p>This is, he argues, because most workplace learning takes place outside formal learning contexts, and informal learning carries with it connotations of</p>
</p>
<blockquote><p>so many other features of a situation, such as dress, discourse, behavior, diminution of social differences – that its colloquial application as a descriptor of learning contexts may have little to do with learning per se.</p>
<p style="text-align: right">(p.12)</p>
</p>
</blockquote>
<p>Not only does the term carry unwanted and confusing implications, but it is too vague to be of any real utility. For Eraut, an analysis of learning must focus on activities and the outcomes that that contribute to significant changes in capability or understanding. In a sense, Eraut does not define non-formal learning; rather, he defines the characteristics of formal learning (p.12) as:</p>
<ol>
<li>A prescribed learning framework </li>
<li>An organized learning event or package </li>
<li>The presence of a designated teacher or trainer </li>
<li>The award of a qualification or credit </li>
<li>The external specification of outcomes. </li>
</ol>
<p>The implication of this categorization is that <i>any</i> learning that does not exhibit <i>all</i> of these characteristics should be classed as non-formal. Some reviewers (Colley, Hodkinson &amp; Malcolm, 2002) make the point that Eraut does not make clear what the status is of learning in situations that meet some, but not all, of his ‘formal’ criteria. My interpretation of his characterization is that the very nature of a formal activity &#8211; </p>
<blockquote><p>following or according with established form, custom, or rule</p>
<p align="right">(Merriam-Webster Online, 2007) </p>
</blockquote>
<p>validates Eraut’s description.</p>
<p>More…</p>
<p>____________</p>
<p><strong>References:</strong>   <br />Colley, Hodkinson, Malcolm (2002) <em>non-formal learning: mapping the conceptual terrain. a consultation report </em>[Internet] Available from: <a href="http://www.infed.org/archives/e-texts/colley_informal_learning.htm">http://www.infed.org/archives/e-texts/colley_informal_learning.htm</a> [Accessed 28th January 2009]   <br />Eraut, M. (2000) Non-formal learning, implicit learning and tacit knowledge, in F. Coffield (Ed) <i>The Necessity of Informal Learning</i>: Policy Press. Bristol</p>
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		<title>Informal and Non-Formal Workplace Learning</title>
		<link>http://elearningcurve.edublogs.org/2009/03/23/informal-and-non-formal-workplace-learning-3/</link>
		<comments>http://elearningcurve.edublogs.org/2009/03/23/informal-and-non-formal-workplace-learning-3/#comments</comments>
		<pubDate>Mon, 23 Mar 2009 17:00:00 +0000</pubDate>
		<dc:creator>Michael Hanley</dc:creator>
				<category><![CDATA[Eraut]]></category>
		<category><![CDATA[definition of learning]]></category>
		<category><![CDATA[informal learning]]></category>
		<category><![CDATA[learning theory]]></category>
		<category><![CDATA[non-formal learning]]></category>
		<category><![CDATA[nonformal learning]]></category>
		<category><![CDATA[workplace learning]]></category>

		<guid isPermaLink="false">http://elearningcurve.edublogs.org/2009/03/23/informal-and-non-formal-workplace-learning-3/</guid>
		<description><![CDATA[One of the central components of the impact of learning (and specifically the development of information workers’ expertise in organizations) is the context within which the learning takes place. A central pillar of this discussion is the type or format of the learning taking place. In the literature, it is apparent that a dichotomy exists [...]]]></description>
			<content:encoded><![CDATA[<p>One of the central components of the impact of learning (and specifically the development of information workers’ expertise in organizations) is the context within which the learning takes place. A central pillar of this discussion is the type or format of the learning taking place. In the literature, it is apparent that a dichotomy exists between the paradigms of formal, goal-directed training programs and informal – “learning at the watercooler” (Grebow, 2002) or what Michael Eraut (2000) describes as incidental learning that takes place almost as a side effect of work: </p>
<blockquote><p>it is difficult to make a clear distinction between formal and informal learning as there is often a crossover between the two </p>
<p align="right">(McGivney, 1999, p.1). </p>
</blockquote>
<p>Another complexity in the discussion is where is non-formal learning located in relation to the diametric opposites? For much of the forty years since the term ‘non-formal learning’ was first coined (Coombs, 1968, p.1.) there has been a great deal of debate in the literature as to the nature of formal, informal and non-formal learning; the components of each of the paradigms, their boundaries and their overlaps. The locus of this debate is centered on arguments for “the inherent superiority of one or the other” (Colley, Hodkinson &amp; Malcolm, 2002, p.2).</p>
<p>I support Alan Rogers’ (2004) view that a “new paradigm” for learning exists, in which “most programs [are] partly formal and partly informal” going from formal to informal and from informal to formal in both directions along a continuum (see Figure 1) . “Both forms of education are important elements in the total learning experience” (<em>Looking again at non-formal and informal education &#8211; towards a new paradigm,</em> 2004).</p>
<p><a href="http://3.bp.blogspot.com/_N3eiTSkdOJE/R6Cew8mBgCI/AAAAAAAAACQ/S3P8YkX4Xps/s1600-h/learning+continuum.png"><img style="float: none;margin-left: auto;margin-right: auto" alt="" src="http://3.bp.blogspot.com/_N3eiTSkdOJE/R6Cew8mBgCI/AAAAAAAAACQ/S3P8YkX4Xps/s400/learning+continuum.png" border="0" /></a>    <br /><a name="_Toc166849963">Figure </a>1 the Learning Continuum</p>
<p>Similarly, Hodkinson &amp; Hodkinson argue that focusing on the extent to which learning is planned and intentional may be a way of by-passing the distinction between formal, non-formal and informal altogether.” (Colley, Hodkinson &amp; Malcolm, 2002).</p>
<p>More to follow…</p>
<p><strong>__________</strong></p>
<p><strong>References:</strong>    <br />Colley, H., Hodkinson, P., &amp; Malcolm J. (2002) <em>Non-formal learning: mapping the conceptual terrain. a consultation report </em>[Internet] Available from: <a href="http://www.infed.org/archives/e-texts/colley_informal_learning.htm">http://www.infed.org/archives/e-texts/colley_informal_learning.htm</a> [Accessed 28th January 2009]    <br />Coombs, P. (1968) <em>The World Educational Crisis</em>, New York, Oxford University Press.</p>
<p>Eraut, M. (2000) Non-formal learning, implicit learning and tacit knowledge, in F. Coffield (Ed) <i>The Necessity of Informal Learning</i>: Policy Press. Bristol</p>
<p>Grebow, D. (2002) <em>At the Water Cooler of Learning </em>[Internet] Available from: <a href="http://agelesslearner.com/articles/watercooler_dgrebow_tc600.html">http://agelesslearner.com/articles/watercooler_dgrebow_tc600.html</a> [Accessed 30th February 2009]</p>
<p>McGivney, V. (1999) <i>Informal learning in the community: a trigger for change and development</i> NIACE. Leicester.</p>
<p>Rogers, A. (2004) <em>Looking again at non-formal and informal education &#8211; towards a new paradigm</em> [Internet] Available from: <a href="http://www.infed.org/biblio/non_formal_paradigm.htm">http://www.infed.org/biblio/non_formal_paradigm.htm</a> [Accessed 30th January 2008]</p>
<p>&#8211;</p>
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