To support the qualitative data captured using the retrospective pre-test method, I recommend that you gather significant amount of quantitative data associated with the learning initiative or program you’re evaluating.

This can seem daunting and difficult to achieve, but there are a range of accessible sources of quantitative data that every learning professional can use.
Now read on…
Always collect Level 1 attendee feedback forms from classroom-based and synchronous online participants at the end of each individual event: over time you accumulate substantial amounts of valuable feedback about learners’ reaction to the initiative. Use Web-hosted feedback forms to collect data from asynchronous participants (i.e. for online and DVD-ROM based content).
Other data can be collected automatically from systems including Web servers, learning management systems and learning content management systems; Horton (2006) describes these types of archive data as “meaningful statistics” (p.102): they record detailed information about what participants did while taking the learning event, particularly in the e-learning channels. You may extend this “meaningful statistics” category to include non-automated but standardised data recording processes such as recording learner attendance captured in the synchronous online and classroom-based context, and off-line learner activity such as DVD-ROM requests. By examining logs and reports from these systems and processes useful data can be collected on:
- Frequency and pattern of accessing the course
- Number of slides/pages or learning objects accessed
- Duration of access to learning objects
- Number of supporting collateral downloads
- Feedback submitted
- Participation in discussion and question & answer sessions
- Rate if individual learner attendance or online access
- Rate of attendance or online access by role (i.e. developer, support, business analyst etc)
- Rate of group level (i.e. Sales & Marketing, Support, Manufacturing, Engineering etc) attendance or online access
- Rate of attendance or online access by length of service in the organisation (i.e. new hire, with the company one year,1-2 years, 2-3 years, 3-5 years, +5 years etc)
More tomorrow.
References:
Horton, W. (2006) So how is elearning different? IN: Kirkpatrick, P. & Kirkpatrick, J. Evaluating Training Programs. 3rd ed. San Francisco, CA: Berrett-Koehler Publishers, Inc.
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