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Using quantitative data in learning assessments

April 10th, 2008 · No Comments
Horton · Kirkpatrick · assessment · data collection · evaluate learning · guidelines · non-formal learning · quantitative data

To support the qualitative data captured using the retrospective pre-test method, I recommend that you gather significant amount of quantitative data associated with the learning initiative or program you’re evaluating.


This can seem daunting and difficult to achieve, but there are a range of accessible sources of quantitative data that every learning professional can use.

Now read on…

Always collect Level 1 attendee feedback forms from classroom-based and synchronous online participants at the end of each individual event: over time you accumulate substantial amounts of valuable feedback about learners’ reaction to the initiative. Use Web-hosted feedback forms to collect data from asynchronous participants (i.e. for online and DVD-ROM based content).

Other data can be collected automatically from systems including Web servers, learning management systems and learning content management systems; Horton (2006) describes these types of archive data as “meaningful statistics” (p.102): they record detailed information about what participants did while taking the learning event, particularly in the e-learning channels. You may extend this “meaningful statistics” category to include non-automated but standardised data recording processes such as recording learner attendance captured in the synchronous online and classroom-based context, and off-line learner activity such as DVD-ROM requests. By examining logs and reports from these systems and processes useful data can be collected on:

  1. Frequency and pattern of accessing the course
  2. Number of slides/pages or learning objects accessed
  3. Duration of access to learning objects
  4. Number of supporting collateral downloads
  5. Feedback submitted
  6. Participation in discussion and question & answer sessions
  7. Rate if individual learner attendance or online access
  8. Rate of attendance or online access by role (i.e. developer, support, business analyst etc)
  9. Rate of group level (i.e. Sales & Marketing, Support, Manufacturing, Engineering etc) attendance or online access
  10. Rate of attendance or online access by length of service in the organisation (i.e. new hire, with the company one year,1-2 years, 2-3 years, 3-5 years, +5 years etc)

More tomorrow.

References:

Horton, W. (2006) So how is elearning different? IN: Kirkpatrick, P. & Kirkpatrick, J. Evaluating Training Programs. 3rd ed. San Francisco, CA: Berrett-Koehler Publishers, Inc.

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